25 Nov '13, 8am

@quaz4eva You can find details on our return policy here:

If you are not 100% satisfied with your purchase, you can return your item(s) to the warehouse for a full refund. Returns must be done within 30 days of receipt, un-used with tags still on, in the original brand packaging (if applicable) and must not fall under the list of non-refundable brands/items here ). If your order was below $40, you will be refunded your total order value minus the shipping fee of $3.90. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping. Therefore we have included the pre-paid return shipping label in the parcel that is sent to you. Should you be unable to find the pre-paid shipping label, please call our Customer Service at +65 3157 5555 and they will send you a new one by email. All items will be inspected upon return, so make sure it's packed up properly so tha...

Full article: http://www.zalora.sg/faq-returns/

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