29 Jan '17, 8am

Update: Malaysia Airlines wants to make amends

MAS has responded. They actually replied pretty promptly, late in the evening on CNY eve but I was too tied up with reunion to update yet. I actually asked if they could set up a special hotline or email address or something specifically catered to passengers who encountered flight problems this Chinese New Year. But they said that anyone who was affected this festive period can go through their regular channels instead as mentioned above. To make it easier, I’m putting them down here. MAS website Email :[email protected] Facebook Twitter @MAS They have pledged to sort out the cases whose passengers were affected this festive period the soonest so let’s give them another chance. Please direct your complaints there and I hope MAS will be accountable for their issues. Taken from the MAVCOM website (Malaysian Aviation Commission). These are your rights if you’re e...

Full article: http://fourfeetnine.com/2017/01/29/update-malaysia-airlin...

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